Privacy Policy

Last updated: November 2025

  1. SCOPE OF THIS POLICY

    • This Policy is an electronic record in the form of an electronic contract formed under the Applicable Law. This Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you ("Visitor"/ "User"/ "Client"/ "you"/ "your"/ "yourself") and Stylr App ("Company"/ "we"/ "our"/ "us"/ "ourselves"). We collect and process your Personal Data, Sensitive Personal Data and third-party data carefully, only for the purposes described in this Policy and the associated Terms and Conditions ("T&Cs"), and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any Personal Information, Sensitive Personal Information, or third-party information handled by the Company is managed in a way that is ethical, compliant and adheres to best industry practices.
    • Please read this Privacy Policy carefully, before accessing or using our website/mobile application (collectively referred to as the "Platform"), to understand our policies and practices regarding your Personal/Business Information and how we will treat it. By accessing or using this Platform, including our Services (as defined under the Terms of Use), you agree and accept the terms of this Policy, and you understand and agree to the collection, use, sharing and processing of Personal information in the manner described herein. If you are accepting this Policy on behalf of another person, you represent and warrant that you have full authority to bind such person to these terms.
    • Our Policy describes the types of Information we collect, why and how we use the Information, with whom we share it, and the choices you can make about our use of the Information. It also tells you how you can access and update your Information and make certain choices about how your Information is used. We also describe the measures we take to protect the security of the Information and how you can contact us about our privacy practices.
    • This Policy describes the Company's current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Platform. We suggest that you regularly check this Policy to apprise yourself of any updates. Your continued use of the Platform or provision of Data or Information thereafter will imply your unconditional acceptance of such updates to this Policy.

  2. CONSENT

    By mere use of the Platform as well as for the purposes of availing our Services, you expressly consent to the Company's use and disclosure of your Personal/Business Data/Information (as defined below), Sensitive Personal Data/Information (as defined below) and third-party information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use this Platform. This Policy shall be deemed to be incorporated into the T&Cs governing the use of the Platform and shall be read in addition to those T&Cs.

  3. APPLICABILITY

    This Privacy Policy applies to all of the Services offered by the Company and its Affiliates, agents, representatives, contractors, employees, and service providers. This Privacy Policy does not apply to services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy applies to all the Visitors/Users/Clients, and others who access our Platform.

    This Privacy Policy does not apply to—

    • The information practices of other companies, consultants or organizations that advertise our Services;
    • Services offered by other companies or individuals, including sites that may include the Services offered by the Company, be displayed to you in search results, or be linked from our web pages/mobile application.

  4. DEFINITIONS

    • Personal Data or Information: 'Personal Data/Information' means any information relating to an identified or identifiable natural person ("Data Subject"/ "User"/ "Client"). We limit our collection of Personal Data/Information to that which is necessary for its intended purpose. The Personal Data or Information shall also include the Business Data/Information.
    • Business Information: means any information that may be used to identify an entity's business, including but not limited to, the name and address of the entity, date of incorporation, e-mail address of the entity, contact information of the registered office, company identification/registration number, financial information including bank account details, names of the directors and such other information (hereinafter referred to as "Business Information"). We limit our collection of Business Data/Information to that which is necessary for its intended purpose.
    • Non-Personal/Non-Business Data/Information: 'Non-Personal Information' or 'Non-Business Information' means information that does not specifically identify an individual or business ("User"/ "Visitor"/ "Client"), but includes information from you, such as your browser type, the URL of the previous websites you visited, your Internet Service Provider (ISP), operating system and your Internet Protocol (IP) address. Company may gather any Non-Personal/Non-Business Information regarding how many people visit this Platform, the pages they visit, their IP address, and the type of browser they used while visiting the Platform (hereinafter referred to as "Non-Personal Information"/ "Non-Business Information"). Company may also collect Non-Personal/Non-Business Information that you voluntarily provide, such as information included in response to a questionnaire, or a survey conducted by Company.
    • Sensitive Personal Data or Information ("SPDI"): 'Sensitive Personal Data or Information' of a person means such personal information which consists of information relating to—
      1. OTP for logging onto the Platform;
      2. financial information such as Bank account, credit card, debit card or other payment instrument details;
      3. OTP for processing and finalizing the transaction/payment;
      4. Such other information for the purpose of providing our Services or for collecting, processing, using, and storing the data under lawful contract or otherwise.

      Provided that, any information that is freely available or accessible in public domain or furnished under the applicable law for the time being in force shall not be regarded as Sensitive Personal Data or Information for the purposes of this Policy.

    • Information: 'Information' means Personal Data/Information, Business Data/Information, Non-Personal Data/Information, Non-Business Data/Information and Sensitive Personal Data/Information.
    • Data Subject: 'Data Subject' means an identifiable natural person intending to avail our Services, and who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number (government-issued national identity card, in case of an individual), geographical data, an online identifier, or to one or more other factors specific to the identity of that natural person. It shall include all the persons who visit or register on our Platform, including our Users, Clients, Visitors, and others who access or interact with our Platform.
    • 'Consent' of the Data Subject: 'Consent' of the data subject means any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which he or she or they, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data and/or Sensitive Personal Data or Information ("SPDI") relating to him or her or them.
    • Processing: 'Processing' means any operation or set of operations which is performed on Personal/Business And Sensitive Personal Data or on sets of Personal And Sensitive Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    • User: 'User' means and includes any individual or business entity that has successfully registered its account on the Platform by providing the required credentials, such as name, email id, phone number, among other details, and has the authority to login to its User Account on the Platform.
    • User Account: 'User Account' means the account created by an individual or business entity on the Platform at the time of registration.
    • Visitor: 'Visitor' means and includes any individual or business entity who solely visits the Platform or opens the Platform in its browser and closes it, without using the Services on the Platform.

  5. LOGIN INFORMATION

    Stylr App offers two login options for users:

    • Mobile Number Login: When you choose to login with your mobile number, we save this information to our database as an account for user identity purposes. The mobile number is verified through One-Time Password ("OTP") to ensure security and authenticity.
    • Guest Login: You also have the option to use the app as a guest without providing your mobile number. Guest users can access basic features of the app, though some features may require account creation. When using guest login, we may collect limited device information and usage data to provide you with a personalized experience, but we do not store personally identifiable information unless you choose to create an account.

  6. INFORMATION COLLECTED BY COMPANY

    To provide you Services on our Platform, we must process information about you. Most of the Personal Information we process is provided to us, specifically, voluntarily, and directly by you for availing the Services listed on our Platform.

    We collect information to provide better Services to all our Users. The following data is collected, preserved and used by us, for specific purposes only, at the time you register your Account on our Platform, for the purpose of providing you intended Services as requested/obtained by you—

    • Full Name and/or alias;
    • E-mail address;
    • Mobile Number (existing and functional; verified through One-Time Password ("OTP"));
    • Billing Information;
    • Shipping Information;
    • Financial information such as bank account details, credit card details, debit card or other payment instrument details, online banking PIN, KYC details and documents, Transaction Authentication Number ("TAN"), if applicable, Swift Code, One-Time Password ("OTP") related to the current transaction, etc.;
    • Any correspondence sent through our Platform;
    • Any data provided over calls made or chats/discussions entered into with and through the Company;
    • Any information received via any application form or e-mail or any other electronic medium, including your use or access to any social media site (Facebook, Instagram, Twitter, etc.) which you have signed in using your email address provided to us;
    • Location information (when you use location-based features of our app to find salons in your locality);
    • Pictures and profile information;
    • Gender and other demographic information;
    • Any other additional information, as maybe needed, for the purpose of providing our Services or for processing or storing the data under any lawful contract or otherwise.

    Even if you do not register on our Platform, you might choose to provide us with information— like an e-mail address and/or phone number to receive updates about our Services and newsletters.

  7. INFORMATION COLLECTED AUTOMATICALLY BY COMPANY

    When you visit or use our Platform, subscribe to our newsletters or otherwise interact with us through our Platform, in addition to the information you provide to us directly, we may collect information sent to us by your computer, mobile phone or other access device(s) based upon your behaviour on our Platform. We use this Information to do internal research on our Users' demographics, interests, and behavior to better understand, protect and serve our Users.

    When you visit our Platform or register your Account on our Platform or utilize our Services, certain information gets collected automatically on our servers, which helps us to provide you verified access to our Service portal. The information we collect automatically includes—

    1. unique identifiers, browser type and settings;
    2. device identifiers and features, such as type and settings, operating system, mobile network information including ISP or carrier name and phone number, and application version number. Most devices allow Users to prevent location data from being sent to a third-party (save and except to our Service Providers who will be rendering the Services to you), Company will honor such user settings;
    3. referring website, your general geographic location as indicated by your IP address, web-browsing behaviour, app behaviour, and whether and how you interact with content available on our website and/or within our mobile application, if any;
    4. any information collected when visiting or leaving our Platform in general, through plugins or cookies including the URL of the site the User came from and the one he/she goes to next; IP address; Proxy server; Operating system; Web browser and add-ons; Device identifier and features, and/or ISP or the mobile carrier; Transactional SMSs/emails; Your prior search results; Log-in time and Log-out time, which may or may not be publicly accessible.
    5. We collect information once you install our application from Play Store or Apple Store, or when a Service checks for automatic updates. Your device periodically contacts our servers to provide information about your device and connection to our Services. This information includes your device type, carrier name, crash reports, and which applications you have installed.
    6. We use different methods to collect the aforementioned information, including our own cookies, web beacons, and third-party cookies.

  8. USE OF INFORMATION

    We use your Information only for the purpose for which it has been collected, including—

    1. To operate, administer and maintain your User Account;
    2. To provide requested Services;
    3. To respond to your requests or query or concern, if any;
    4. To undertake transactions, including verifying that the parties have sufficient funds in their bank accounts to make such transactions;
    5. To allow Users to interact with us and/or our team;
    6. To verify the One-Time Password ("OTP") you receive at the time of registration and/or making any transaction through the Platform;
    7. To comply with financial services regulations including retention of financial information and transactions, subject to your consent;
    8. For customer service or customer support, including answering questions and responding to feedback and complaints;
    9. For invoicing and account management;
    10. To enhance the security and safety of the Services/transactions; etc.
    11. To maintain contact with Users;
    12. To send marketing/promotional communications;
    13. To send newsletter(s), if any, subject to subscription;
    14. To notify about changes/upgradations in the Service(s);
    15. To resolve disputes, if any, and troubleshooting;
    16. To conduct data and system review and analytics to provide you customized Services, including research to improve the Services. For this purpose, we shall use only de-identified (when all personal information is removed) or aggregated data (in a summary form).
    17. To prevent fraud, criminal activity, or misuses of our Platform, and to ensure the security of our IT systems, architecture, and networks; and
    18. To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our Affiliates, you, or other third parties, if any;
    19. All other lawful purposes related to business and in furtherance to fulfilment of a lawful contract.

    We also use your Information with the intent to understand your interests in availing our Services, and to accordingly contact you to explain and provide you with the Services.

    We may use your Non-Personal/Non-Business Information for internal business purposes, such as data analysis, research, developing/enhancing and/or improving our Services, and in identifying usage trends.

  9. STORAGE OF COLLECTED DATA

    All information you provide to us is stored on our secure systems, designed by us and trusted partner. All information you provide to us, or all information that you create, upload or receive from others using your registered Account are preserved for a period of 8 ("Eight") years from the date of discontinuation of our Services and/or deletion of your User Account from our Platform.

    Please keep in mind that in certain cases a longer retention period may be required or permitted by law. The criteria used to determine our retention periods include:

    1. How long is the data needed to provide you with our Services or to operate our business?
    2. Do you have an Account with us? In this case, we will keep your data while your account is active or for as long as needed to provide the Services to you.
    3. Are we subject to a legal, contractual, or similar obligation to retain your data? Examples can include government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation, or protection against a possible claim.

  10. SHARING OF INFORMATION

    We may need to share your Personal/Business data with:

    1. other entities within our group as part of our regular reporting activities on Company performance, in the context of a business reorganization or group restructuring exercise, or for assistance in relation to marketing and business development.
    2. professional advisers including lawyers, bankers, auditors and insurers to the extent such information is relevant to the performance of their services;
    3. regulators; and
    4. any of our Service Providers where such information is relevant to their performance of such Services.

    We may also need to share your Personal/Business Data with a regulator or to otherwise comply with applicable law or judicial process or if we reasonably believe that disclosure is necessary to protect our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.

  11. COOKIES

    A cookie is a small piece of text file stored by the website on a user's computer hard disk, when the Platform is opened. The Platform uses cookies to improve the quality interaction of Visitors/Users with the Platform.

    In some instances, we and our Service Providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of our online presence, and to measure the effectiveness of our marketing activities. The Platform may use cookies to store a unique identifier for logged in Users to enhance user experience.

    If you choose to disable the cookies, you might not be able to fully experience the interactive features of the Platform. Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our Platform and geographic origin of visitor trends, and not to identify individual visitors.

    BY NAVIGATING ON OUR PLATFORM OR ENTERING YOUR LOGIN DETAILS TO ACCESS AREAS RESERVED FOR REGISTERED USERS, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET-ENABLED DEVICE.

  12. WEB BEACONS

    A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server.

    Our Platform only uses web beacons in accordance with applicable laws. The Platform or its Service Providers may use web beacons to track the effectiveness of third-party websites that provide us with marketing services or to gather aggregate visitor statistics and manage cookies. You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded. In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.

  13. LOCATION INFORMATION

    Some of the services may use location information transmitted from users' mobile phones. We only use this information within the scope necessary for the designated service, such as helping you find salons in your locality. You can control location sharing through your device settings, and we will honor such settings.

  14. DEVICE INFORMATION

    We collect information from your device in some cases. The information will be utilized for the provision of better service and to prevent fraudulent acts. Additionally, such information will not include that which will identify the individual user.

  15. SERVICE PROVIDERS

    We may employ third-party companies and individuals due to the following reasons:

    • To facilitate our Service;
    • To provide the Service on our behalf;
    • To perform Service-related services; or
    • To assist us in analyzing how our Service is used.

    We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

  16. SECURITY

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    Our Platform collects Sensitive Personal Information/Data of its Users (like financial data such as credit card and debit card details, etc.), in accordance with applicable data protection rules. We follow reasonable security practices and procedures and have a documented information security programme and information security policy that contains managerial, technical, operational, and physical security control measures which are commensurate with the information assets being protected with the nature of our business.

  17. LEGAL RIGHTS AND CHOICES OF USERS

    LEGAL RIGHTS

    Under the applicable data protection law, you have the rights including:

    1. Your right of access – You have the right to ask us for copies of your Personal/Business Information.
    2. Your right to rectification – You have the right to ask us to rectify Personal/Business Information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
    3. Your right to erasure – You have the right to ask us to erase your Personal/Business Information in certain circumstances.
    4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your Personal/Business Information in certain circumstances.
    5. Your right to object to processing – You have the right to object to the processing of your Personal/Business Information in certain circumstances.
    6. Your right to data portability – You have the right to ask that we transfer the Personal/Business Information you gave us, to another organization, or to you, in certain circumstances, whether in India or outside India, subject to the provisions of applicable laws.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at mrangad007@gmail.com if you wish to make a request.

    CHOICE OF USERS

    We aim to provide you with access to your data. Usually, you can autonomously control your data (e.g. by logging in to your Account) and update, modify or, if legally possible, delete it. In this case, we strongly encourage you to take control of your data. There may be situations where we are entitled to deny or restrict your rights, for example, when necessary to protect the rights and freedoms of other individuals, or refuse to delete your Personal/Business Information in case the processing of such data is necessary to comply with legal obligations and/or to establish, exercise, or defend our self from legal claims.

    You can always contact our Privacy Office if you would like to:

    • review, change or delete the data you have supplied to us;
    • object to certain data processing operations (e.g., opt-out from marketing communications);
    • receive a copy of your data (in a common machine-readable format, to the extent it is required by applicable law);
    • ask us any other questions related to the protection of your data at Company.

  18. LINKS TO OTHER WEBSITES

    Our Platform contains links to other websites not operated or controlled by Company, including social media platforms. The fact that we provide link to a third-party website on our Platform is not an endorsement, authorization, or representation of our affiliation with that third party. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personally identifiable information from you. The information that you share with the third-party platform will be governed by the specific privacy policies and Terms and Conditions of the third-party platform and not by this Privacy Policy.

  19. CHILDREN'S PRIVACY

    This Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

  20. CHANGES TO THIS PRIVACY POLICY

    We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

    The most current version of this Privacy Policy document will govern our use of your data and can be found on our Platform (see "Privacy Policy" section). We reserve the right to update this Privacy Policy, at any time, and we will make an updated copy of such Privacy Policy available to you and notify you when we make any substantial updates.

  21. CONTACT US

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

    Contact Information:
    Email: mrangad007@gmail.com

    For any questions or reasonable inquiry related to the protection of your data with Company or regarding this Policy in general, you can contact Company's Privacy Office at the email address provided above. Please keep in mind that email communications are not always secure. Therefore, please do not include sensitive information in your emails to us.

    We will do our best to address your request in time and free of charge, except where it would require a disproportionate effort. In certain cases, we may ask you to verify your identity before we can act on your request. If you are unsatisfied with the reply received, you may then refer your complaint to the relevant regulator in your jurisdiction.